Privacy Policy.
We respect your privacy and are committed to protecting your personal data. Here's exactly how we handle your information.
Westside Plumbing
Owner: Orlando Martinez · C36 & C42 Licensed Contractor
Your privacy is important to us. This policy outlines how Westside Plumbing collects, uses, and protects your personal information when you visit our website or use our plumbing services.
Information Collection
We collect information you provide directly to us when you contact Westside Plumbing to request a plumbing diagnosis, book a service, or ask for a quote. This may include:
- Full name and property address
- Phone number and email address
- Description of the plumbing issue or service requested
- Preferred appointment date and time
Use of Information
The information we collect is used solely to deliver and improve our plumbing services. Specifically, we use it to:
- Schedule and confirm your service appointments
- Communicate with you about your diagnosis, estimate, or job status
- Process invoices and payments for completed work
- Send follow-up messages to ensure your satisfaction
- Notify you about promotions, discounts, or service reminders (only if you've opted in)
Data Protection
Westside Plumbing takes reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. We do not sell, trade, rent, or otherwise transfer your personally identifiable information to third parties without your consent.
We will never sell your information. Your data is used only to serve you — the customer — and to fulfill the plumbing services you've requested.
Cookies
Our website may use cookies — small data files stored in your browser — to improve your browsing experience, remember your preferences, and analyze site traffic. Cookies do not collect personally identifiable information on their own.
You can choose to disable or clear cookies at any time through your browser settings. Note that some features of our website may not function as intended if cookies are disabled.
Third-Party Links
Our website may contain links to third-party platforms and tools — such as Google Maps, Google Reviews, or payment processors — to improve your service experience. Please be aware that:
- Westside Plumbing is not responsible for the privacy practices or content of external sites.
- We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
Westside Plumbing reserves the right to update or modify this privacy policy at any time. When changes are made, the revised policy will be posted on this page with an updated effective date at the top.
We encourage you to review this page periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or how your data is handled, please don't hesitate to reach out to us directly.